Privacy Policy

1. Information We Collect

• Uploaded images: When you use our background remover, the uploaded images are processed temporarily on secure servers. Images are automatically deleted after processing and are not stored or reused.
• Usage data: Anonymous analytics about how visitors interact with our site (e.g., pages visited, time spent, and usage frequency).
• Device information: Basic technical details such as browser type, operating system, and approximate region (no GPS tracking).
• Optional user data: If you create an account or subscribe, we may store your email address and related preferences.
• Payment information: For premium credits or plans, payments are securely handled by trusted third-party providers (e.g., Stripe, Khalti). We never store your card details.

2. How We Use Your Information

• To process and remove backgrounds from your uploaded images.
• To maintain, improve, and optimize the performance of erasebg.org.
• To send important service updates, offers, or announcements (if subscribed).
• To detect and prevent misuse or abuse of our service.

3. Cookies & Tracking

We use essential cookies to remember preferences and improve website functionality. We do not use invasive advertising trackers or sell your browsing data. You can control or delete cookies anytime through your browser settings.

4. Image Processing & Deletion

All uploaded images are processed automatically by our AI system to remove backgrounds. Processed files and temporary copies are deleted shortly after completion. We do not manually review, share, or reuse your images.

5. Data Retention & Account Deletion

If you have an account, your email and subscription data are kept securely until you delete your account or request removal. You may request deletion at any time by contacting us at support@erasebg.org.

6. Sharing of Information

We do not sell or rent user data. Limited information may be shared only with trusted third-party services necessary to operate erasebg.org, such as hosting, analytics, and payment gateways. These providers are bound by confidentiality and data protection obligations.

7. Security

We use HTTPS encryption and standard security practices to protect your information. While we take strong measures, no online system is entirely immune to risks. We recommend avoiding uploading sensitive or personal identification images.

8. Your Rights

• Request access to or deletion of your data.
• Opt out of marketing or promotional messages.
• Withdraw consent for cookies or data processing at any time.

9. Children’s Privacy

erasebg.org is not intended for children under 13 years of age. We do not knowingly collect or process data from children. If you believe a child has submitted personal information, please contact us for immediate deletion.

10. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a new “Last updated” date. Continued use of erasebg.org after changes means you accept the updated terms.

11. Contact Us

For questions, feedback, or data requests, please reach out to us at:
Email: support@erasebg.org
Company: Monova Tech, Jhapa, Nepal.